Returns & Refund Policy

 

At MADRC, customer satisfaction is important to us, and we stand behind the quality of our products.

Returns, refunds, cancellations, and exchanges are not accepted due to a change of mind, buyer’s remorse, incorrect size selection, ordering by mistake, or any other personal preference after an order has been placed.

Please review your order carefully before completing your purchase, including product selection, size, shipping address, and payment information.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. We will review the issue and work to make it right. Depending on the situation, a replacement, exchange, store credit, or refund may be provided.

To request assistance, please provide your order number, a description of the issue, and photos if applicable.

Contact Information:

MADRC

3285 Rombouts Ave #4B
Bronx, NY 10475

Phone: (347) 539-7462

Email: eliezerdominguez718@gmail.com

By placing an order with MADRC, you acknowledge and agree to this Returns & Refund Policy.